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Job Name

Door supervisor

Job Description
Door supervisors enforce the entry policy in venues like pubs, bars and nightclubs and look after the safety of the people inside.

Salary Low
£Varied

Salary high:
£Varied

Typical hours:
33 to 35 variable

Typical Hours per Day:
evenings / weekends / bank holidays on shifts

How to become a door supervisor

You can get into this job through:

  • a college course
  • a private training course

College

You'll need to do the Level 2 Award for working as a Door Supervisor within the Private Security Industry, to get a front line licence, which is issued by the Security Industry Authority.

You'll need to complete 4 training modules and pass the exams. Modules include:

  • working within the private security industry
  • door supervisor specialist
  • conflict management
  • physical intervention skills

Entry requirements

There are no set entry requirements for this route.

Other Routes

You could take private training to get your door supervisor's licence.

More Information

Registration

Career tips

If you already hold a door supervision qualification gained in the last 3 years, you may be able to apply for a front line licence. Check the information about previous qualifications from the Security Industry Authority.

As a door supervisor, you'll need to renew your licence every 3 years.

Professional and industry bodies

You could join the International Professional Security Association for professional recognition, training opportunities and to make industry contacts.

What it takes

Skills and knowledge

You'll need:

  • knowledge of public safety and security
  • patience and the ability to remain calm in stressful situations
  • the ability to work well with others
  • to be thorough and pay attention to detail
  • thinking and reasoning skills
  • concentration skills
  • customer service skills
  • excellent verbal communication skills
  • to be able to carry out basic tasks on a computer or hand-held device

Restrictions and Requirements

You'll need to:

The Security Industry Authority may make other checks to decide if you're a suitable person to hold a licence.

If you have a criminal record, this does not necessarily mean that you will not be granted a licence. The Security Industry Authority has more detailed information.

What you'll do

Day-to-day tasks

In your day-to-day duties you may:

  • manage crowds and queues
  • make sure people keep to the dress code
  • check tickets
  • patrol inside and outside the venue
  • watch people's behaviour and deal with conflict
  • restrain and escort people out of the venue, if necessary
  • deal with emergencies
  • co-operate with police, first aiders and management

Working environment

You could work at events, at a sports arena or at a music venue.

Your working environment may be crowded, noisy and outdoors in all weathers.

You may need to wear a uniform.

Career path and progression

With experience, you could progress to team leader or area supervisor.

You could move into other types of security-related work, like retail security.

You could also go on to set up your own agency.







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