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Examples of Retail & Sales skills include: Product knowledge, Communication, Rapport building & time management skills.

RETAIL &
SALES

DON'T WATCH THE CLOCK, DO WHAT IT DOES.

A Career in Retail and Sales is not uniquely about selling and making money. The fundamental aim is to provide exceptional customer service. Consumers don't purchase items because they enjoy giving over hard-earned money. Hence, the main things you will need are excellent communication and client service skills.

Example of related job profiles

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Advertising account planner
Advertising account planners develop and plan advertising campaigns to make sure they reach the right audience.

Advertising media buyer
Media buyers book advertising space in newspapers and magazines, and on TV, radio and the internet.

Airport information assistant
Airport information assistants help passengers in airports.

Antique dealer
Antique dealers buy and sell old objects and collectors' items.

Banking customer service adviser
Banking customer service advisers provide a face-to-face service in banks and building societies.

Bar person
Bar staff serve drinks in venues like pubs, clubs, wine bars, hotels and leisure centres.

Barista
Baristas make and serve coffee in cafes, coffee shop chains, restaurants and hotels.

Beauty consultant
Beauty consultants sell beauty products and help customers choose which ones to buy.

Bookseller
Booksellers buy books from publishers or wholesalers and sell them to customers.

Butcher
Butchers prepare and sell meat and poultry, and make meat products like sausages, burgers and pies.

Call centre operator
Call centre operators answer enquiries from customers by telephone, email, webchat, text and post.

Checkout operator
Checkout operators serve customers at tills in supermarkets and large retail stores.

Cinema or theatre attendant
Cinema and theatre attendants help customers visiting entertainment shows.

Conference and exhibition manager
Conference and exhibition managers plan and run events like trade shows, conferences and exhibitions.

Customer service assistant
Customer service assistants deal with customers' queries, purchases and complaints.

E-commerce manager
E-commerce managers manage the sale and promotion of products and services on the internet.

Estate agent
Estate agents sell and rent out commercial and residential property, acting as negotiators between buyers and sellers.

Events manager
Events managers organise and run promotional, business and social events.

Florist
Florists sell flowers and design bouquets for weddings, funerals and special occasions.

Hotel porter
Hotel porters welcome guests, carry their luggage and answer their questions.

Leisure centre assistant
Leisure centre assistants help and supervise visitors using leisure centre facilities.

Letting agent
Letting agents manage rental properties on behalf of owners.

Market research executive
Market research executives help clients find out about people's views on consumer products or political and social issues.

Marketing director
Marketing directors plan ways to promote products or brands and increase their company's share of the market.

Motor vehicle parts person
Motor vehicle parts persons supply individuals, dealerships and garages with spare parts.

Music promotions manager
Music promotions managers publicise recording artists or live music events.

Personal shopper
Personal shoppers give advice to customers and suggest products that may suit their needs.

Petrol station sales assistant
Petrol station sales assistants sell fuel and other items to customers in garage forecourt shops.

Retail buyer
Retail buyers choose products for shops to sell, like clothing, toys, electrical goods and food.

Retail manager
Retail managers look after stores, motivate staff to achieve sales targets, organise promotional events and monitor industry trends.

Sales assistant
Sales assistants sell products and help customers.

Shopkeeper
Shopkeepers manage their own stores or run stores on behalf of a retail chain.

Stock control assistant/h100>
Stock control assistants keep track of stock levels and make sure there are enough supplies to meet customer demand.

Telephonist
Telephonists, or switchboard operators, answer and connect calls and take messages.

Travel agent
Travel agents book and plan business and leisure travel for customers.

Visual merchandiser
Visual merchandisers design eye-catching product displays and store layouts to encourage sales.

Wine merchant
Wine merchants find new wines and buy and market them.

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Gatsby Benchmarks
G2 G3 G4